Kaylin Goldstein Consulting
Home
About
work
Close-up of a woman with dark hair and light eyes smiling softly against a blurred green background.
I SPoT WHAT’S HIDDEN IN PLAIN SIGHT.
My approach to strategy is built on two things core to anthropology: actually going out and observing how people live and the interpretive skills to see what others are overlooking.
BELIEFS
Brands are good to think with
Brands lighten our cognitive load. They provide a feeling of belonging. The best brands help people make sense of the world around them.
Context Is Everything
You can’t understand consumer perceptions, attitudes and preferences without viewing them in context: when, why, in what situations. Choice is rarely absolute; it’s relative.
Ritual Creates Meaning
And meaning builds attachment. Understanding someone’s daily life is the first step toward securing a place within it. How can your product or service support existing habits or invent new ones?
People > Consumers
People make choices every day about what to notice, click, watch, buy, enjoy. This makes us humans not consumers. Each of us is a person, not just a sum of digital footprints to be marketed to.
Data Is the Means Not the Ends
Data isn’t just numbers. Data can be a found object. A comment in a focus group. A survey of 10,000 people. It’s all data. What’s important is how it’s used to tell a remarkable story or create a memorable experience.
“What Goes Without Saying Comes Without Saying.”– Pierre Bourdieu
Cultural conventions are so ubiquitous they’re invisible. We take them for granted. Effective marketing plays with familiar tropes and flips the script, nudging us to see something in a new light.
Critical Distance
Is a Kindness
A thoughtful outsider can ask the uncomfortable questions, push back on the hype and mitigate groupthink. Don’t fear the feedback.
BIO

Anthropologist

I had zero industry experience when I was recruited as a Senior Planner by then-hotshop Crispin Porter + Bogusky in 2006. What I did have: a PhD in anthropology from the University of Chicago and a fascination with consumer culture. Crispin wanted social scientists who could uncover tension points in culture that create opportunities for brands.

University of Chicago logo

Strategist of the Year

In 2007 I moved from Miami to the agency’s new headquarters in Boulder and worked on everything from fast food to financial services. My specialty was reinvigorating iconic brands like American Express, Kraft Mac & Cheese and Fruit of the Loom. That work and others were recognized with Effies, Cannes Lions, Jay Chiat Awards, Clios and D&AD. For my efforts on Kraft Mac & Cheese, I was named Ad Age’s Strategist of the Year.

Crispin Porter Bogusky logo

Solo Practitioner

After 12 years at Crispin, I set out on my own, advising startups and partnering with independent agencies on confidential projects, primarily with smaller, premium beauty and wellness brands.

Agency Leader

In 2020, Leo Burnett hired me as EVP Strategy Director to lead the Molson Coors account. After 8 months I was promoted to EVP Head of Planning, overseeing 40+ creative strategists, comms planners and data strategists. As Head of Planning, I revamped the agency’s proprietary strategy approach and introduced it to 80+ offices in the Leo Burnett global network. My client focus was the Campbell’s portfolio and Beam Suntory bourbons, with oversight of the entire roster, including Samsung, United Healthcare, Bank of America, Kellogg’s, ALDI, Serta, Bridgestone/Firestone, Wingstop, Visionworks, Change the Ref and Art Institute of Chicago. As a result of a renewed focus on creative effectiveness, our number of Effie award finalists increased 375%. 

Leo Burnett logoEffie logo

Principal

In 2023 I launched an independent consultancy so I could get closer to the work itself: hands-on strategy, working directly with decision-makers. Clients and agency partners have come mostly from referrals.

Some highlights: Repositioned De’Longhi’s coffee portfolio to defend its category leadership against a wave of newer entrants; helped Laguna Seca pinpoint what sets its storied raceway apart as it welcomes a new generation of motorsports fans; brought in by Oddball’s founder to reposition the brand, define its growth audience and win shelf space at Target; and led creative strategy for SeatGeek, helping them challenge the entrenched incumbents.

For some projects, it’s just me. For others, I dip into a talented pool of former colleagues and favorite collaborators — creative directors, researchers, designers. Either way, clients get senior-level thinking from start to finish.

Let’s
Talk      

Want to work together? Email hello@kaylin-goldstein.com or connect on LinkedIn.
linkedin
Sitemap
homeaboutwork
social
linkedinARE.NA